Terumo Europe

Terumo Europe, a leader in the EMEA healthcare industry, partnered with us to address unique challenges in their offline hospital environment. By streamlining the quoting process and boosting operational efficiency, they have set the stage for international growth. Read the full details below.

Innovations

Enhance patient outcomes and boost healthcare professionals' efficiency.

Offline app

We leverage the Salesforce SDK to develop custom apps designed for seamless use in offline environments.

Easy and flexible tool

Sales can easily access baseline information and create quotes in a flexible, streamlined manner.

Innovations

Enhance patient outcomes and boost healthcare professionals' efficiency.

Offline app

We leverage the Salesforce SDK to develop custom apps designed for seamless use in offline environments.

Easy and flexible tool

Sales can easily access baseline information and create quotes in a flexible, streamlined manner.

Responding to Patients’ Needs and Healthcare Professionals’ Requirements

Terumo Europe is a key player in the EMEA healthcare market, offering top-tier quality products and services. As an integral part of the Terumo Group, they drive innovation and sustainable growth. Operating locally, Terumo Europe also pursues a unified strategy across the EMEA region.

The Innovation behind Offline Quoting

Terumo faced distinct challenges in their offline hospital environment, needing a way to simplify and streamline product configuration processes with minimal screen usage. A key requirement was the ability to quickly assess a customer’s needs before passing them to engineers for development. Additionally, the availability of an offline app to access product configurations and technical documentation was crucial, allowing critical information to be accessed anytime and anywhere, even in offline settings.

Smiling business team looking at adhesive notes in board room during meeting

"Partnering has been an excellent journey. Their commitment to transparency, flexibility, and open-mindedness empowered us to customize our project approach to perfectly fit our organization and team structure. Together, we've demonstrated that the fusion of innovation and adaptability is the recipe for success."

Ben HuybrechtsPMO Project Manager EMEA

Using the Mobile SDK to build an offline app

We were tasked with providing a solution that included implementing the Salesforce Account-Opportunity structure and developing an offline app using the mobile SDK. This solution enables seamless management of accounts and opportunities within the Salesforce platform while also addressing the need for offline accessibility through the custom-built app.

Achieving Efficiency in a Complex Environment

A key achievement was the implementation of a straightforward decision tree, allowing for quick evaluations of project requests before moving to the engineering stage. This ensured that only viable projects advanced to development, significantly reducing turnaround time and enhancing operational efficiency.

Charting a Course for Tomorrow

The partnership has enabled Terumo to transform their sales operations, positioning them to expand into new geographical territories. The solution has optimized their domestic processes and set the stage for seamless scalability globally. Thanks to our expertise, Terumo has successfully navigated complexities and streamlined operations, laying a strong foundation for international growth.

"The mobile app perfectly meets the business requirements and has revolutionized our product configuration process. The project team’s commitment to deliver the user stories, balanced with their ability to adapt where needed, is what led to a successful outcome. Based on the project experience, it is a top class mobile app solutions provider who I trust to propose the right architecture and deliver an elegant user interface with strong performance."

Melanie HubbsCommercial Excellence & Financial Insights Manager CV EMEA

Terumo Europe Cake Celebration

To celebrate the success of this collaboration, we enjoyed a delightful cake celebration at Terumo. You can read more about this memorable event here.